Category Archives: Landlords

Day in the life of a Lettings Administrator by Linsey Ballinger

Linsey Ballinger - Lettings Adminstrator

Linsey Ballinger, Lettings Adminstrator for Redstones

“My daily routine beings by answering a simple telephone call and booking an appointment for a potential tenant. We deal with a range of people and always love to help with different situations and sometimes have to go that extra mile to make sure our clients are getting the best possible care when going through something as stressful as moving home.

Along with this I complete the tenants referencing process for all of the new tenants we have waiting to move into their property, and I am happy to say it is my duty to give the fantastic news that they have been successful and to arrange a move in date which always proves to be the best part of lettings.

Being an administrator at Redstones is not just your average 9-5 office job, the fast pace, excitement of lettings means I am always there to help with any emergency property maintenance, and even the odd occasional viewing. Having me in the office means that no matter what happens someone is always there to help tenants and landlord feel they are protected by us at all times, giving ultimate peace of mind for all our clients.”

Manjit Virdi

My thoughts, why blog, why I set up Redstones?

Landlord, Letting Agent,Property Expert,  Managing Director of Redstones Property and Redstones Franchise.

My path into the estate agency/lettings market has been far from straightforward.  After graduating from Wolverhampton University with a degree in IT and software, I took up my first position with energy giants Eon working in software development.  While I enjoyed my time with Eon, the allure of running my own business proved too much to resist.

In 2000 I made my initial steps into the property market investing in my first ‘buy to let’ properties working with a lettings agent to locate a suitable tenant and manage the property while I continued to expand my property portfolio.  My decision to set up Redstones evolved directly from my disappointing experience with lettings agents. Whenever a problem arose with my first property my tenant called me directly, although I was paying a management fee ostensibly to avoid these issues.

Realising that the market that was crying out for better customer service, I decided to manage my own portfolio, eventually offering a property management service to family and friends.

Finally, in 2003, I launched Redstones to fill the yawning gap in the market for a reputable lettings agency and I’ve never looked back. Seven years later, we launched our first high street outlet offering a customer focused service covering residential sales, lettings, property management and auctions. Building on our successful foundations in the residential market, we’ve recently extended our service into the commercial sales and lettings sector.

Click here to view the first flagship office  http://www.redstones.co.uk/office-locations/walsall

Having personally established a track record which demonstrates my expertise in the property market over a number of years, 2014 seemed the perfect time to launch my blog.

My aims with this blog are:-

  • To offer a ‘go-to’ source of advice and guidance for property owners and landlords in what can be a stressful market sector. 
  • Provide insight into the Redstones brand for potential franchisees and entrepreneurs exploring the world of franchising.

My vision has always been to establish a national network of offices trading under the Redstones banner and franchising offers the most natural route to achieve this.  A Redstones franchise gives ambitious entrepreneurs the opportunity to develop a successful business within a respected network.

As we build on our reputation and expand our client base we look forward to welcoming new franchisees into our network and continuing to offer our clients a superlative property sales and lettings experience.