Day in the life of a Lettings Administrator by Linsey Ballinger

Linsey Ballinger - Lettings Adminstrator

Linsey Ballinger, Lettings Adminstrator for Redstones

“My daily routine beings by answering a simple telephone call and booking an appointment for a potential tenant. We deal with a range of people and always love to help with different situations and sometimes have to go that extra mile to make sure our clients are getting the best possible care when going through something as stressful as moving home.

Along with this I complete the tenants referencing process for all of the new tenants we have waiting to move into their property, and I am happy to say it is my duty to give the fantastic news that they have been successful and to arrange a move in date which always proves to be the best part of lettings.

Being an administrator at Redstones is not just your average 9-5 office job, the fast pace, excitement of lettings means I am always there to help with any emergency property maintenance, and even the odd occasional viewing. Having me in the office means that no matter what happens someone is always there to help tenants and landlord feel they are protected by us at all times, giving ultimate peace of mind for all our clients.”

10 Reasons To Choose Redstones As Your Franchisor

Making the decision to invest in a franchise business allows you to operate under a recognisable brand name using a proven business format.  This enables you to get your business up and running – and more importantly profitable – in the shortest possible time.  The dilemma potential franchisees often face is which franchisor they should choose. 

If you’re considering running your own estate agency business, here are ten reasons to choose Redstones:-

  • A strong, recognisable brand name : Redstones focuses on customer service and integrity in a market which is sometimes notorious for lacking both.
  • Excellent value for your investment. We allow our franchisees to open as many offices and high street branches as they wish within their territory at no additional cost.
  • Comprehensive training : All of our franchisees undergo two weeks of comprehensive training covering all aspects of how to successfully operate a Redstones franchise. The training takes place at our head office in the West Midlands.
  • Extensive ongoing support : On completion of your training we spend a minimum of two days on-site with you.  We believe this is invaluable as you begin to market your business and meet potential landlords.  On top of this we offer a telephone helpline, additional training modules and local marketing promotion and PR support, together with regular networking meetings and an annual conference.  We are confident that our support ranks among the best in the franchise sector.
  • Redstones’ Platinum Total Care : Recently launched as a key element of our new Landlord Services Packages our Platinum Total Care gives Redstones the edge on its competition.  This unique service guarantees that the landlord’s rent is paid on time, every month, regardless of whether or not their tenants have paid.
  • Redstones’ ‘Switch Agent’ programme : Specially designed to ensure our franchisees secure business from other lettings agents providing a poor service to property owners.
  • An optional rent collection and credit control : This enables our franchisees to become more efficient in winning new clients. Our unique offering allows you to focus on developing your business rather than worry about paying landlords.
  • Up-to-date on-line marketing strategies : From SEO to social media, Google to PPC and your own micro site, Redstones is at the forefront in developing online marketing strategies that work.
  • Outstanding service for residential sales clients : Our service includes 3D floor plans and walkthrough software solutions utilised on property websites such as Zoopla and Rightmove.
  • 0% Commission Fees :  We are confident that the recent launch of our zero commission fees for vendors through Redstones’ auctions service will increase opportunities for winning new business.

With a proven track record in a competitive market place, Redstones offers an outstanding franchise opportunity.  We look forward to welcoming you to our network.